home / faq / ssl certificate faq

Frequently Asked Questions concerning SSL Certificates

More Questions ?

Please feel welcome to contact us by

    E-mail faq@qualityssl.com

    Phone +45 30 29 19 09

and we will answer any question you might have about QualitySSL Certificates.

Questions & Answers

What is SSL?

Secure Sockets Layer, SSL, is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private and integral, which is essential for protecting credit card transactions, passwords, personal details, etc. In order to be able to generate an SSL link, a web server requires an SSL Certificate, which you can order here.

Why should I choose QualitySSL?

Browser Coverage >99%

In order for your customer's browser to seamlessly use an SSL certificate, they must trust the "Root Certificate". Our root certificate is trusted by over 99% of all current browsers. This makes QualitySSL Certificates as trusted as the more expensive certificates from Verisign and Thawte.

256 bit SSL Encryption

QualitySSL Certificates are industry standard 256 bit SSL certificates, the strongest encryption level available commercially for SSL, which encrypts transactions trillions of times stronger than 40 bit SSL certificates.

Full Validation Process

In order to provide you with a highly trustable SSL certificate, we validate to a much stronger level than other SSL providers. The validation process we use to issue a QualitySSL Certificate is considerably more than just a domain name ownership check since we firmly believe this method alone to be insufficient to maintain the level of integrity in SSL that consumers have come to expect.

Expert Customer Care

Customer care and support is an essential part of our business as we strive to do everything we can to ensure our customers satisfaction! You can expect both email and telephone support for any issues you may face or questions you may have during any stage of applying for, installing or using your QualitySSL Certificate. We also offer a 30 day money back guarantee and 30 days free replacement & revocation of your QualitySSL Certificate for your total peace of mind.

See what actual customers are saying about us, take a look at our customer testimonial page.

Cost Effective Prices

QualitySSL Certificates are the most cost effective high quality SSL Certificates you can buy. Please see our price comparison with Verisign and Thawte below or take a look at our SSL certificate price list.

Can I try QualitySSL before I buy?

Yes, you can test the quality of our root certificate by accessing our SSL Test Page with your browser. You can also test drive a QualitySSL certificate on your own server by ordering a FREE QualitySSL Trial Certificate.

Unlike test SSL Certificates from other CAs, our QualitySSL Trial Certificates are issued using the same Trusted Root CA that issues our end-entity SSL Certificates, and NOT by a different test CA. This unique service helps you fully test your system prior to your live roll out.

Why are QualitySSL Certificates cheaper than certificates from Verisign & Thawte?

Our highly efficient sales and issuance process enables us to lower the cost of generating a certificate. We pass these cost savings further to you, giving you the opportunity to purchase our industry standard 256 bit SSL Certificates at the most cost effective prices!

Will QualitySSL Certificates work correctly with my customer's browsers?

Yes, QualitySSL Certificates are compatible with Internet Explorer 5.00 and above, Netscape 4.x and above, Opera 5 and above and AOL 5 and above. This means that over 99% of the current Internet population inherently trust QualitySSL Certificates, which makes QualitySSL Certificates as trusted as the more expensive certificates from Verisign and Thawte.

What web servers are QualitySSL Certificates compatible with?

QualitySSL Certificates are compatible with all web servers that support the SSL standard version 3 and later, which means all current servers software should be compatible.

What do I need to do to buy an SSL Certificate?

Please read our QualitySSL Order Guide, where you can read our detailed step-by-step description of what you have to do to obtain an SSL Certificate from us.

How long does it take to process a QualitySSL Certificate order?

The process usually takes less then 1 day, provided we are given a valid Certificate Signing Request (CSR), proper documentation, as described in our QualitySSL Order Guide and you choose to pay online by Credit Card or PayPal. If you choose the offline payment option, then we will have to wait for your payment to arrive in our bank account before we send the certificate to you.